Question 1

Is it worth repairing my appliance, or should I replace it?

Accepted Answer

It depends on several factors, such as the age of the appliance, the cost of repairs versus replacement, and how essential the appliance is to your daily life. Generally, if the repair cost is more than 50% of the cost of a new appliance, replacing it might be more economical in the long run.

Question 2

How much will it cost to repair my appliance?

Accepted Answer

Repair costs vary based on the type of appliance and the specific issue. It's best to get an estimate from a qualified technician after they have diagnosed the problem.

Question 3

How long will the repair take?

Accepted Answer

Repair time can vary depending on the availability of parts and the complexity of the repair needed. Once technicians assess the issue, they usually provide an estimated timeframe.

Question 4

Is the repair covered by warranty or insurance?

Accepted Answer

Typically, you'll receive a 1-year manufacturer warranty, with the option to extend coverage to two years or more through an extended warranty purchase. If not, don't worry—you can purchase one from us. Our technician will inform you if any parts are covered by your appliance's warranty.

Question 5

Should I attempt to repair it myself or hire a professional?

Accepted Answer

DIY repairs can be risky, especially for complex appliances or those involving electricity or gas. Hiring a professional ensures safety and expertise in handling the repair.

Question 6

What are the signs that my appliance needs repair?

Accepted Answer

Signs include unusual noises, decreased efficiency, leaks, strange odours, or failure to start or complete cycles.

Question 7

How can I prevent future appliance problems?

Accepted Answer

Regular maintenance, such as cleaning filters, checking hoses, and following manufacturer guidelines, can prevent many issues. Also, avoid overloading appliances and use them as intended.